Ecrotek Christchurch - ‘New Warehouse’
1st May 2024
Dear Loyal South Island Customers,
We are committed to continue servicing commercial and hobbyist customers in Canterbury and throughout the South Island and we are happy to advise that we are retaining a Christchurch warehouse in a new location close by.
While we won’t be operating a retail shop, our new Christchurch warehouse will operate as a ‘click and collect’ service. We are working through the finer details of how this will work and will communicate in due course.
What this means for our customers:
- The last day of business for our retail shop is Tuesday 14th May 2024.
- Our Edmonton Road warehouse will be closed from Monday 13th May 2024 to allow us time to move into our new premises.
- Orders can still be collected by arrangement up to Friday 17th May.
- We will hold essential seasonal product in the Christchurch warehouse.
- ‘Click and Collect’ orders will be consolidated as necessary and sent ex Auckland freight free, for collection from the Christchurch warehouse.
- Customers can contact the Christchurch branch on the 0800 number, which will continue to be serviced by Melissa and supported by the Customer Service Team.
- Although the structure will change, we will continue with our efforts in providing the best product, with the most competitive rates possible to all our customers.
We value the loyal support shown by our local customers and look forward to continuing these relationships as we develop a new way of operating in Christchurch.
Please reach out for any questions regarding these changes.
Kind regards
The Ecrotek Team.